✓ The official currency for UAE is the Emirati Dirham (AED).
✓ Local time in UAE is 4 hours ahead of Greenwich Mean Time (GMT +4).
✓ +971 is the country dialling code to UAE.
✓ The standard voltage in UAE is 220 volts AC, 50 Hertz (Hz).
✓ Arabic is the official language of the UAE. In the courts, the other five official
languages are Chinese, English, French, Hindi and Russian. All road and traffic
signs, and signs on commercial outlets are in Arabic and English.
✓ Money can be exchanged in hotels and at any of the licensed money exchange
centres in the UAE, which are located at airports, in malls and in public markets.
Foreign banks have branches in the UAE. Their ATMs are placed at several
locations in public places.
✓ You will receive a free prepaid SIM card from telecom operator, Du, on arrival at
the airport. You can also check out the competitive roaming and data packages
from Etisalat, Du and Virgin Mobile.
✓ Safe public Wi-Fi is available across the UAE at many top destinations. Simply
sign up and surf away.
✓ UAE uses the metric system.
✓ A few years ago, the UAE Government introduced a value added tax (VAT) of five
per cent on most goods and services. Tourists and visitors are able to claim this
back once they leave the UAE.
✓ Additionally, there is a Tourism Dirham Fee per room per night at hotels. This fee
depends on the type of hotel and can go up to around AED 20.
✓ There are no rules when it comes to tipping in Dubai. It is customary to offer a
little extra in most cases, but it certainly isn’t compulsory.
✓ UAE is the safest country in the world to walk around at night, with 95 per cent of
residents saying they felt secure. Nonetheless, it’s always advisable to remain
alert by sticking to more populated areas and having a clear route to follow.
✓ The Emirates Authority for Standardization and Authorization defines tap water
in UAE be safe for human consumption as long as it complies with the UAE. S
GSO 149 codes.
✓ The UAE's law prohibits sale of tobacco and tobacco products to children.
Smoking in public transportation, private vehicles and indoor places in the
presence of a child is also prohibited.
✓ Alcohol is available in Dubai. Tourists and residents over the age of 21 can drink
alcohol at licensed venues in Dubai, such as hotels and restaurants, as well as
dedicated lounges. However, there is a zero-tolerance policy for drunken
behaviour and drink-driving, so visitors and residents are expected to be
responsible.
✓ With almost every place easily accepting debit and credit cards, people usually
carry cash only for emergencies and small purchases.
✓ Shorts are allowed for women and men in Dubai. However, in enclosed public
areas such as malls, tourists and expats are kindly asked to respect the local
culture, making sure their legs are covered below the knee. If you are visiting a
religious site, make sure to wear conservative clothing that covers your legs and
shoulders.
✓ Women in Dubai are not obliged to wear a headscarf. Some choose to do so for
religious and cultural reasons. In religious areas such as mosques, a woman is
asked to cover her hair in addition to her shoulders and knees.
✓ Between December and February, it can sometimes get a little chilly in the
evenings. Expect lows of around 14 degrees Celsius. If you’re spending the
evening outside, a light sweater or a similar item of clothing should be enough to
keep you warm.
✓ Basically, it is not recommended to wear very revealing clothes in public places.
But not because of any penalties (they do not exist) but simply because of the
respect for the local people and customs.
✓ A simple act of affection such as holding hands is fine, but excessive public
displays of affection are not allowed in Dubai.
✓ Gold is cheaper in Dubai compared to many other places across the globe. The
only tax placed upon gold in the United Arab Emirates is a five per cent value
added tax (VAT), helping you to save money on your purchase. Tourists can also
claim a VAT refund on all purchases made in the UAE, including gold. But it's not
only the price of gold that makes Dubai so attractive for buyers, it's the quality as
well. Regular inspections of jewellery shops carried out by Dubai Municipality
ensure high standards and high-quality products.
✓ You can swim in the sea in Dubai. Waters tend to be calm and there are
lifeguards at all beaches to ensure that health and safety guidelines are being
followed.
✓ Similar to all airports worldwide, there are restrictions in place to ensure safety
of all travellers passing through the city. Dubai Customs regulates what items are
allowed into the emirate and detail this in their passenger guide, which is
updated regularly. Typical contraband include narcotics, flammable liquids,
sharp items, certain foods, boycotted goods and medications. Passengers are
advised to ensure that their baggage meets the requirements of the Dubai
Airports and UAE authorities. For more information, check with your travel
agents in Dubai or visit the Emirates' Dangerous Good Policy information as well
as Dubai Customs.
✓ Rates quoted are Nett and Non-Commissionable.
✓ Due to the dynamic rates system across the globe, the above quotation is valid
for 24 hours only.
✓ The above is just a quote and the same is subject to availability at the time of
booking.
✓ No Rooms or Services have been blocked.
✓ The above quotation is not valid if dates overlap with Exhibitions & special events
unless specified.
✓ Rooms / Rates are subject to availability unless booked.
✓ Please check all inclusions as any additions will incur extra charges.
✓ Rates quoted are based on minimum 2 pax travelling together.
✓ Any amendments to the date of travel or number of passengers will subject to
re-quote.
✓ Tourism Dirham Tax will be charged by the hotel directly to the guests upon
arrival unless specified.
✓ 5% VAT is included in the above quote.
✓ Airline / Fuel Surcharges may apply which needs to be paid over and above the
Tour Cost.
✓ Midnight surcharges will be applicable for Transfers arranged between 2200 hrs.
– 0700 hrs. (depending on the flight details given by you).
✓ Meals not included unless specified.
✓ Insurance Policy not included unless specified.
✓ Hotels reserve the right to release bookings held on Time Limit without prior
notice.
✓ In case of any unavailability, we reserve the right to use alternative
accommodation, sightseeing tours and transfer of equal standard.
✓ Vacation Dunya is not responsible for any missed breakfast due to flight timings.
There won’t be any refund for it. You may request at the hotel directly to pre-
book a boxed breakfast in case of an early morning departure. This would also
be at the discretion of the hotel.
✓ Breakfast, if included, cannot be provided on the day of arrival at any city.
✓ Vacation Dunya is not responsible for any excess baggage charges on tour.
✓ Vacation Dunya reserves the right to change any information, route or
attractions before or after your booking due to events beyond our control like
bad weather, any natural calamity, any accident, and or any logistic issues.
✓ Check in time at the hotel is after 14:00 hrs. and check out is before 12:00 hrs.
Early check in and late check out requests are subject to availability and at the
discretion of the hotel.
✓ Certain sightseeing tour/activities are seasonal and operate on specific dates
only.
✓ For certain sightseeing on Seat in Coach Basis you may need to go for to the
pickup point.
✓ All Transfers & Sightseeing’s are on Seat In Coach basis unless specified on
Private basis.
✓ If the Flight Schedule does not meet the Seat In Coach Transfer Schedule of the
Supplier then the Transfers will be confirmed on Private basis at Supplement
Cost.
✓ All tours and transfers are point to point unless Vehicle at disposal is booked.
✓ The pick-up or drop-off timings can be changed as per the trip schedule. It may
also change depending on traffic conditions and your location.
✓ Kindly note that the driver will wait at the arrival terminal for a maximum of 60
minutes after the flight arrives. Should the guest not arrive within 60 minutes it
will be considered as a NOSHOW, rebooking of transfers will be arranged at an
additional cost.
✓ For Excursion / sightseeing transfers & departure transfers vehicle will wait for
maximum of 10 minutes.
✓ For Sharing transfers, the drivers will wait for a maximum of 5 minutes from the
scheduled time.
✓ The maximum dimensions per bag (H + W + L) must not exceed 158 cm (62
inches) – 1 piece + 1 Hand luggage in between 2 guests.
✓ Some of the mentioned inclusions may remain closed on weekends or specific
days as per the government norms for which we do not hold the responsibility.
✓ All the products & services mentioned in Vacation Dunya Travel & Tourism LLC
website and sold to our esteemed clients are bound to stipulated terms and
conditions and the same shall govern the contract between the company,
Vacation Dunya Travel & Tourism LLC and its Clients.
✓ The booking will be made by Vacation Dunya Travel & Tourism LLC only:
a) On acceptance of our written quotation or offer.
b) On receipt of passport copies of all passengers travelling.
c) On specified non-refundable initial deposit to proceed with the booking.
d) On full payment of the tour for last minute bookings.
e) Consent given to use of the client’s personal date relevant to the
complete the booking.
✓ The binding contract commences upon the issuance of the Booking Confirmation
that mentions the details of the tour.
✓ Vacation Dunya Travel & Tourism LLC reserves the right to terminate the
contract or decline the confirmation of the booking and return the deposit as per
our sole discretion at any time before the tour.
✓ Please read carefully and understand the contents of the tour brochure /
itinerary and terms and conditions.
✓ Amount paid towards a group tour cannot be transferred to a customized
package.
✓ Unutilized bookings / services will not be carried forward to the next calendar
year.
✓ The Lead Passenger on the booking confirmation will be authorized for all the
passengers on the booking confirmation to agree with the terms and conditions,
acceptance of the booking, and for the payment of themselves and on behalf of
all the passengers mentioned on the booking.
✓ No person/s other than those affiliated with Vacation Dunya Travel & Tourism
LLC, in writing, has the authority to vary, add, amplify, or waive any stipulation,
representation, term or condition in the brochure/ website/ online & offline
booking tools.
✓ Vouchers will be released in 3-4 working days after we receive the full payments /
07 days prior to the departure.
✓ In case of last-minute bookings credit card guarantee has to be provided to
confirm the services.
✓ Any on-board expenses will have to be paid by the client directly in cash or credit
card.
✓ No refunds either in part or full will be made in case of any unused services in
above package like ground transportation, meals, accommodation, sightseeing
tours.
✓ Vacation Dunya Travel & Tourism LLC is not responsible for any personal
belongings, or any other valuable items left in our vehicles or tour sites, it is
solely your responsibility. Our drivers and tour guides will not be responsible for
it.
✓ On Islamic occasions and National holidays, the tour will not serve alcohol, and
there will not be any live entertainment.
✓ Photography of UAE residence especially ladies, military institutions, government
buildings, and installations, is strictly prohibited.
✓ Littering is a punishable offense and offenders may face penalties in the form of
fines.
✓ Vacation Dunya Travel & Tourism LLC reserves the rights to charge 100% no
show charges if the guest is not there at the time of scheduled pick-up.
