✓ The official currency for Sri Lanka is the Sri Lankan Rupee(LKR).
✓ Local time in Sri Lanka is 5 hours 30 minutes ahead of Greenwich Mean Time (GMT +5:30).
✓ +94is the country dialling codeto Sri Lanka.
✓ The standard voltage in Sri Lanka is 230 volts AC, 50 Hertz (Hz).
✓ Sinhala is the official language of Sri Lanka. Sinhala (69%) and Tamil (25.2%) are the primary languages of most Sri Lankans. Other ethnic groups include the Malayalam, the Ambalavasi, the Mapilla, the Telugu, the Vaddars and the Waggai. Other languages have very few speakers (approximately just 300 people speak vedda).
✓ Almost all the local banks offer money exchanging facilities in Sri Lanka. The most popular banks in Sri Lanka are Commercial Bank, Sampath Bank, BOC Bank, Hatton National Bank and Peoples Bank. Please keep in mind most banks in Sri Lanka are only open from 9.00 am to 3.00 pm.
✓ In Sri Lanka SIM cards for tourists are sold at international airports, mobile operator stores and convenience stores. It is also possible to purchase them online. At the airport, the SIM card will cost more, and tariff packages will be offered with more modest amounts of traffic and other limited basic features.
✓ Wi-fi is common in hotels, hostels, restaurants and cafes across the touristed areas of Sri Lanka. Travellers can also purchase a tourist SIM card for the duration of their Sri Lanka tour if they wish to stay connected. Both Dialog and Mobitel offer tourist SIM packages that are valid for 30 days.
✓ Sri Lanka uses the metric system.
✓ It is recommended tipping 10 per cent in cash to servers in restaurants, bars and cafes, and the same for drivers and guides. When it comes to hotel staff, luggage porters are generally tipped USD 0.50 per bag, while we suggest leaving anywhere up to USD 1 per day for cleaners.
✓ It's generally safe to travel to Sri Lanka. While the risk of violent crime is relatively low, petty crime such as pickpocketing or bag snatching can occur, especially in crowded areas. Walking alone late at night in deserted areas or small side streets is not recommended.
✓ Tap water in Sri Lanka is chlorinated and is generally safe to drink, but don't unless it's boiled and filtered. You should carry bottled water when touring sites. Wear sunscreen at beaches and don't spend too much time out in the sun as you could get a heatstroke.
✓ Smoking is prohibited in many indoor public places, workplaces and on public transport. Use designated smoking areas.
✓ Drinking Alcoholic drinks in Sri Lanka is a common activity for both locals and tourists. You can find a variety of local and international Alcohol brands available in bars, restaurants, and liquor stores throughout the country.
✓ Do carry some cash as you travel around Sri Lanka – there might be some local restaurants that doesn't take card and accept only cash.
✓ Sri Lanka is very warm. Sri Lanka will have onesweat, unless you're up visiting the tea plantations in the hills, so light, breathable clothing is essential. We recommend avoiding short shorts or anything too revealing in the cities and towns, though the tourist streets near the beaches are less conservative.
✓ If there’s one thing Sri Lanka is famous for besides its landscape and beaches, it’s the cuisine. Right from the fresh crab curry to piping hot tandoori rotis, the local food must be given a try. Even if you’re not too comfortable trying new dishes, do give the local cuisine a try, it’ll be worth it.
✓ Sri Lanka is a tremendously photogenic island, so it’s hardly surprising that most tourists bring a camera of some kind when they visit the country. The stunning landscapes, the captivating fauna and lush flora, and the stupendous archaeological remains provide great opportunities: a bonus is that Sri Lankans love to be captured on film. So, it’s easy to capture the traditional rural lifestyle. You’ll find villagers, farmers, fishermen and tea pluckers will readily stand in front of your viewfinder. Your subjects will often ask to have a copy of picture sent to them. This may be laborious, but it is a reasonable courtesy as many may never have seen a picture of themselves. It is also understandable that many will also expect a token recompense for allowing themselves to be photographed.
✓ There are some important restrictions that apply to photography regarding Buddhist imagery. When you visit a temple or other religious site, remember that photography should not be carried out in a manner causing disrespect. For instance, it is strictly forbidden to be photographed in front of or beside any statues and murals. Note that flash photography can damage old murals.
✓ Sri Lankan ‘Ceylon’ tea is prepared as in the West and coffee too. There are a huge variety of bottled soft drinks, including well-known international brands. Thambili (king coconut water) is a safe and refreshing option. Local beer and spirits are widely available. Bottled mineral water is available in 5-star hotels. Please note: Alcohol is not sold on Poya (full-moon day of the month) days.
✓ Although there is no major risk of Malaria in Sri Lanka, but there are incessant mosquitoes and mosquito bites can be very irritating and may cause Dengue. So, to protect yourself slather on that mosquito repellant really nicely at all times be it dusk or dawn.
✓ Rates quoted are Nett and Non-Commissionable.
✓ Due to the dynamic rates system across the globe, the above quotation is valid
for 24 hours only.
✓ The above is just a quote and the same is subject to availability at the time of
booking.
✓ No Rooms or Services have been blocked.
✓ The above quotation is not valid if dates overlap with Exhibitions & special events
unless specified.
✓ Rooms / Rates are subject to availability unless booked.
✓ Please check all inclusions as any additions will incur extra charges.
✓ Rates quoted are based on minimum 2 pax travelling together.
✓ Any amendments to the date of travel or number of passengers will subject to
re-quote.
✓ Tourism Dirham Tax will be charged by the hotel directly to the guests upon
arrival unless specified.
✓ 5% VAT is included in the above quote.
✓ Airline / Fuel Surcharges may apply which needs to be paid over and above the
Tour Cost.
✓ Midnight surcharges will be applicable for Transfers arranged between 2200 hrs.
– 0700 hrs. (depending on the flight details given by you).
✓ Meals not included unless specified.
✓ Insurance Policy not included unless specified.
✓ Hotels reserve the right to release bookings held on Time Limit without prior
notice.
✓ In case of any unavailability, we reserve the right to use alternative
accommodation, sightseeing tours and transfer of equal standard.
✓ Vacation Dunya is not responsible for any missed breakfast due to flight timings.
There won’t be any refund for it. You may request at the hotel directly to pre-
book a boxed breakfast in case of an early morning departure. This would also
be at the discretion of the hotel.
✓ Breakfast, if included, cannot be provided on the day of arrival at any city.
✓ Vacation Dunya is not responsible for any excess baggage charges on tour.
✓ Vacation Dunya reserves the right to change any information, route or
attractions before or after your booking due to events beyond our control like
bad weather, any natural calamity, any accident, and or any logistic issues.
✓ Check in time at the hotel is after 14:00 hrs. and check out is before 12:00 hrs.
Early check in and late check out requests are subject to availability and at the
discretion of the hotel.
✓ Certain sightseeing tour/activities are seasonal and operate on specific dates
only.
✓ For certain sightseeing on Seat in Coach Basis you may need to go for to the
pickup point.
✓ All Transfers & Sightseeing’s are on Seat In Coach basis unless specified on
Private basis.
✓ If the Flight Schedule does not meet the Seat In Coach Transfer Schedule of the
Supplier then the Transfers will be confirmed on Private basis at Supplement
Cost.
✓ All tours and transfers are point to point unless Vehicle at disposal is booked.
✓ The pick-up or drop-off timings can be changed as per the trip schedule. It may
also change depending on traffic conditions and your location.
✓ Kindly note that the driver will wait at the arrival terminal for a maximum of 60
minutes after the flight arrives. Should the guest not arrive within 60 minutes it
will be considered as a NOSHOW, rebooking of transfers will be arranged at an
additional cost.
✓ For Excursion / sightseeing transfers & departure transfers vehicle will wait for
maximum of 10 minutes.
✓ For Sharing transfers, the drivers will wait for a maximum of 5 minutes from the
scheduled time.
✓ The maximum dimensions per bag (H + W + L) must not exceed 158 cm (62
inches) – 1 piece + 1 Hand luggage in between 2 guests.
✓ Some of the mentioned inclusions may remain closed on weekends or specific
days as per the government norms for which we do not hold the responsibility.
✓ All the products & services mentioned in Vacation Dunya Travel & Tourism LLC
website and sold to our esteemed clients are bound to stipulated terms and
conditions and the same shall govern the contract between the company,
Vacation Dunya Travel & Tourism LLC and its Clients.
✓ The booking will be made by Vacation Dunya Travel & Tourism LLC only:
a) On acceptance of our written quotation or offer.
b) On receipt of passport copies of all passengers travelling.
c) On specified non-refundable initial deposit to proceed with the booking.
d) On full payment of the tour for last minute bookings.
e) Consent given to use of the client’s personal date relevant to the
complete the booking.
✓ The binding contract commences upon the issuance of the Booking Confirmation
that mentions the details of the tour.
✓ Vacation Dunya Travel & Tourism LLC reserves the right to terminate the
contract or decline the confirmation of the booking and return the deposit as per
our sole discretion at any time before the tour.
✓ Please read carefully and understand the contents of the tour brochure /
itinerary and terms and conditions.
✓ Amount paid towards a group tour cannot be transferred to a customized
package.
✓ Unutilized bookings / services will not be carried forward to the next calendar
year.
✓ The Lead Passenger on the booking confirmation will be authorized for all the
passengers on the booking confirmation to agree with the terms and conditions,
acceptance of the booking, and for the payment of themselves and on behalf of
all the passengers mentioned on the booking.
✓ No person/s other than those affiliated with Vacation Dunya Travel & Tourism
LLC, in writing, has the authority to vary, add, amplify, or waive any stipulation,
representation, term or condition in the brochure/ website/ online & offline
booking tools.
✓ Vouchers will be released in 3-4 working days after we receive the full payments /
07 days prior to the departure.
✓ In case of last-minute bookings credit card guarantee has to be provided to
confirm the services.
✓ Any on-board expenses will have to be paid by the client directly in cash or credit
card.
✓ No refunds either in part or full will be made in case of any unused services in
above package like ground transportation, meals, accommodation, sightseeing
tours.
✓ Vacation Dunya Travel & Tourism LLC is not responsible for any personal
belongings, or any other valuable items left in our vehicles or tour sites, it is
solely your responsibility. Our drivers and tour guides will not be responsible for
it.
✓ On Islamic occasions and National holidays, the tour will not serve alcohol, and
there will not be any live entertainment.
✓ Photography of UAE residence especially ladies, military institutions, government
buildings, and installations, is strictly prohibited.
✓ Littering is a punishable offense and offenders may face penalties in the form of
fines.
✓ Vacation Dunya Travel & Tourism LLC reserves the rights to charge 100% no
show charges if the guest is not there at the time of scheduled pick-up.
